Automation and Analytics
Eureka Telecom empowers telecom operations with cutting-edge Automation & Analytics solutions that enhance network visibility, streamline workflows, and drive data-informed decisions. By integrating intelligent tools and real-time data processing, we help operators optimize performance, reduce manual effort, and proactively manage network health.
Our automation services cover routine tasks such as alarm management, ticket generation, provisioning, and reporting. These processes are streamlined through AI-driven workflows, reducing operational delays and minimizing human error. In parallel, our analytics platforms provide actionable insights through dashboards, KPIs, and predictive modeling—enabling fast diagnosis of network issues, customer experience gaps, and usage trends.
From NOC operations to field deployment analytics, we bring together automation and deep visibility to ensure network reliability, scalability, and compliance. Eureka Telecom helps transform static data into strategic intelligence.
Key Highlights
AI-Powered Workflow Automation
Streamlines operations by automating repetitive tasks such as fault detection, provisioning, and reporting. Enhances efficiency, reduces manual errors, and accelerates processes. Designed to optimize workflows, it empowers teams to focus on strategic tasks while ensuring accuracy, consistency, and faster turnaround across operations.
Real-Time Network Monitoring
Interactive dashboards providing live insights into network performance, detecting outages instantly, and ensuring SLA compliance. Enables proactive issue resolution, optimized uptime, and efficient network management for seamless operations.
Predictive Analytics & Alerts
Leverages historical and real-time data to detect potential issues before they escalate. Provides actionable insights and timely alerts, enabling proactive decision-making, reducing risks, and improving operational efficiency. This smart approach helps teams stay ahead of problems, ensuring smoother processes and enhanced performance across systems and operations.
Custom KPI Dashboards
Tailored visual insights for operations, engineering, and executive teams, enabling data-driven decisions, real-time performance tracking, and streamlined reporting to enhance productivity and strategic planning.
Field Operations Analytics
Field Operations Analytics monitors technician performance, ticket resolution rates, and on-site issue trends. It delivers actionable insights to improve efficiency, reduce downtime, and enhance service quality, enabling data-driven decisions for optimized field operations and stronger operational performance.
Data Integration & Scalability
Enable seamless integration with OSS/BSS systems, CRMs, and third-party data lakes for unified data flow. Designed for scalability, it supports growing data volumes while ensuring reliability, efficiency, and real-time synchronization across platforms, empowering businesses to make data-driven decisions with ease and agility.